Reset Password Form

Please enter the username associated with your account and click Reset. You will receive an email with a link to answer the security question. Once answered, you will receive an email with a new password. Upon the next login, you will be prompted to change your password.

Help Desk

If you require assistance, please contact our ICON Help Desk.
Phone: 888-426-8801 (US)
Click here to access a listing of contact number for the ICON HelpDesk.
Local: +1-281-295-4889
EMAIL : IRTSupport@iconplc.com

Announcement

Please note: ICON will be performing routine maintenance on this system on Sunday 20Jul2025 between the hours of 03:30 AM and 05:30 AM Eastern. While this maintenance is being performed, the system will be unavailable during this timeframe. "Effective 01May2025, the ICON HelpDesk will be using a new email address : IRTSupport@iconplc.com Kindly save it to your contacts and use it for future communication. Thank you!